公司簡(jiǎn)介

Responsibilities:
1. Products in and out management
? Responsible for receiving and registering product in need of repair to ensure that the product information is accurate.
? Inspect and check the repaired product carefully to ensure that they meet the quality standard and arrange the shipment.
? Maintain detailed records of incoming and outgoing items, including date, customer information, item status, etc.
2. Spare parts and order management
? Manage all kinds of spare parts required for repair, including inventory, purchase request and spare parts allocation.
? Deal with repair order, follow up order progress, coordinate and communicate with relevant departments to ensure order completion on time.
? Ensure accuracy and timeliness of parts and order data for effective cost control and resource planning.
3. Quality Check
? Conduct a preliminary quality check of the products for repair, assess the extent of damage and repair difficulty.
? Assist Repair Lab Manager and Technician to determine the repair plan and ensure the smooth progress of the repair work.
? Participate in the final quality check after the repair is completed to ensure that the repair quality meets the brand standard.
Knowledge and Skills
? At least 3 years working experience in repair lab or customer service.
? Experience in product management, spare parts purchasing or order processing is preferred.
? Familiar with luxury product materials, processes, and repair methods, can accurately identify quality problems.
? Proficiency in Excel reporting
? Good command of spoken and written English