– 4+ years of work experience in information security,especially in an Information operations / incident role.– Bachelor or master degree in Information Technologyor related discipline.– Well seen are relevant technical security certifications(GIAC, EC-Council, CompTIA, etc.).– Hands-on troubleshooting, analysis, and technicalexpertise to resolve incidents and service requests;previous experience in troubleshooting day-to-dayoperational processes such as security monitoring, datacorrelation, security operations, etc.– Proven experience performing analysis of securityevents and incidents, to determine root cause andprovide resolution.– Hands-on digital forensic and/or malware analysisexperience is a plus.– Working knowledge of at least three of the followingsecurity tools: host-based antivirus, anti-spam gatewaysolutions, firewalls, IDS/IPS, server and network devicehardening, data loss prevention, forensics software,vulnerability management, website security.– Competence in using both internal and externalticketing systems for ITIL-based incident, problem andchange management.– Solid customer orientation with excellent oral andwritten communication skills.– A team-focused mentality with the proven ability towork effectively with diverse stakeholders.– An ability to effectively influence others to modify theiropinions, plans, or behaviors.– Proactive attitude, seeking for improvementopportunities which can positively impact the securityposture and the business.– An ability to work extremely well under pressure whilemaintaining a professional image and approach.– Decision-making capabilities, with an ability to weighthe relative costs and benefits of potential actions andidentify the most appropriate one.– Very good English, both written and spoken.
